xref: /openbmc/docs/discord-rules.md (revision d00ea442)
1*d00ea442SAndrew Jeffery# Discord Rules
2*d00ea442SAndrew Jeffery
3*d00ea442SAndrew Jeffery1. This community works together to build an Open Source BMC firmware. It's a
4*d00ea442SAndrew Jeffery   community expectation that you will provide access to your code in the course
5*d00ea442SAndrew Jeffery   of discussions. We are unable to build together if you are unable to share
6*d00ea442SAndrew Jeffery   your code. The community is not a substitute for a support contract.
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8*d00ea442SAndrew Jeffery2. OpenBMC community members are volunteering their time to answer your
9*d00ea442SAndrew Jeffery   questions. Please keep this in mind if you are waiting for a response.
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11*d00ea442SAndrew Jeffery3. All support questions must be asked in public channels. Do not send uninvited
12*d00ea442SAndrew Jeffery   private messages to other community members. Private requests for help place
13*d00ea442SAndrew Jeffery   an unfair burden of expectation on people volunteering their time. Further,
14*d00ea442SAndrew Jeffery   others in the community cannot help if they cannot see the question.
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16*d00ea442SAndrew Jeffery4. Don't post the same question in multiple channels. Doing so fragments the
17*d00ea442SAndrew Jeffery   conversation. If you're unsure of which channel to use, ask your question in
18*d00ea442SAndrew Jeffery   `#general` and we may redirect you elsewhere.
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20*d00ea442SAndrew Jeffery5. Reflect on whether your standing in the community is appropriate for the help
21*d00ea442SAndrew Jeffery   you are requesting. If you are new to the community, you will likely have the
22*d00ea442SAndrew Jeffery   most success by asking detailed, specific questions about detailed, specific
23*d00ea442SAndrew Jeffery   problems. Vague questions by unfamiliar people often go unanswered
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25*d00ea442SAndrew Jeffery6. Do not discuss undisclosed bugs that may have a security impact in Discord.
26*d00ea442SAndrew Jeffery   Instead, email `openbmc-security@lists.ozlabs.org` and follow the [documented
27*d00ea442SAndrew Jeffery   directions][1]
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29*d00ea442SAndrew Jeffery[1]:
30*d00ea442SAndrew Jeffery  https://github.com/openbmc/docs/blob/master/security/how-to-report-a-security-vulnerability.md
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